In the spirit of transparency, we are freshening up the look of our packaging to provide even more information for you, our customers. This means what you receive might look slightly different than what’s pictured on our website while we work on updating our photography to match. Got questions? Don’t hesitate to contact us at firstname.lastname@example.org.
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We offer two flat-rate shipping options: UPS Ground for $9 and UPS Overnight for $38.
Orders are typically shipped the next available business day, with UPS Overnight orders shipped the same business day, if ordered by 11am. When tracking your shipment, please allow for 1-2 business days for the tracking to update.
At Motive Wellness, we fully stand behind our products. From seed to customer we have worked incredibly hard to ensure that our product’s quality stands above anything else on the market. We are so confident that our products will benefit your active lifestyle and recovery, that if for any reason our products do not meet your expectations, you can send them back within the first 30 days of delivery and we will gladly exchange your order for another Motive Wellness product or provide a full refund.
If an exchange or refund is needed, please contact us within 30 days of receiving your order at email@example.com . Motive Wellness will e-mail you a new label to print out and ship your order back at no cost to you. Upon receipt of your order, an exchange or refund will be issued and you will receive an e-mail verification.
If you purchased our products through a Motive Wellness retailer or distributor, please go through the original purchase location for any exchange or refund.