Shipping policy
Shipping Policy
At Motive Wellness, our goal is to get your order to you as quickly and accurately as possible. We work hard to process and ship orders promptly so you can start enjoying your products without delay.
Shipping Availability
Due to state regulations, we are currently unable to ship orders to addresses in the following states:
Hawaii
Alaska
Idaho
Colorado
Wyoming
We apologize for any inconvenience and appreciate your understanding.
Shipping Rates
We offer the following UPS shipping options:
Standard Shipping: $12.99
Express Shipping: $19.99
Shipping rates are calculated at checkout and apply to all eligible U.S. orders.
Order Processing
Orders are typically processed within 24 hours of being placed. While we do our best to move quickly, all orders are subject to review, which may occasionally result in a slight delay in processing.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Schedule
Orders ship according to the following schedule:
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Orders placed by 1 PM EST Monday–Friday ship the same day
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Orders placed after 1 PM EST Monday–Thursday ship the next business day
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Orders placed after 1 PM EST on Friday ship the following Monday
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Orders placed on Saturday or Sunday ship on Monday
Expedited Shipping
We offer expedited shipping options including 2-Day and Next-Day delivery.
Please note that expedited shipping is not available for P.O. Box addresses.